First West Credit Union

October 6, 2016 - Shelley Besse - in People
What I learned during my humanitarian trip in Mexico
September 29, 2016 - - in Leadership
Insights from our leaders on Closer to the Member Day
September 15, 2016 - Shalane Wellard - in Leadership
The little ones are key to some of our greatest relationships
September 15, 2016 - - in Strategy
Are we doing enough?
August 23, 2016 - Loree Gray - in Strategy
Tapping in to the organization’s valuable resource to power efficiency, sustainability
August 2, 2016 - - in Model
Joining First West sees Island Savings buck the troubling trend of flatlining membership after joining First West Credit Union

latest posts

This past summer, First West Credit Union’s Chief Operating Officer, Shelley Besse travelled to Mexico where she traded in a good book and her beach umbrella for a hammer and nails, and her sandals for work boots, all in an effort to make a meaningful difference for one deserving family by building them a new home.
Shelley shares her experiences, and a valuable takeaway, below: 
Instead of a...

On September 7, our senior leaders stepped out from behind their desks to spend one full day with our frontline employees, to get a first-hand look at the day-to-day operations in our branches. We call this Closer to the Member Day, an annual event that supports our Member Experience Strategy. It’s just one of the many ways we strive to better understand the needs of our members. It’s also a chance for employees to get to know our senior leaders, ask questions and share feedback...


latest video

A couple of years ago, First West Insurance made the decision to move from four disparate insurance broker management platforms to a unified state-of-the-art system from Applied Systems. To say...