MORTGAGE LENDING ADMINISTRATION
Completing a commercial mortgage with First West
This guide provides requirements, contact information, and processes that help you efficiently process a mortgage with First West. Please review the details below.
Contact info
Email: FWCommercialLending@firstwestcu.ca
Phone: (604) 539-7427
First West Credit Union
200 – 19933 88th Ave
Langley, BC V2Y 4K5
Hours of operation (Pacific Standard Time):
8:30 AM to 5:00 PM, Monday to Friday
Closed on BC and Canadian Statutory Holidays
Service level commitments
- Requests received prior to 3:00 PM (Pacific Time) during business hours will be processed same day, providing all disbursement instructions and relevant documents are received.
- Requests received after 3:00 PM (Pacific Time) during business hours will be processed on a “best efforts basis”, providing all disbursement instructions and relevant documents are received. There is no guarantee for a same day funding.
- Requests received during the weekends or statutory holidays will be processed the next business day providing all disbursement instructions and relevant documents are received.
- Priority Rush requests for same day funding will be considered. This is when you expect the request will be sent after 3 PM but same day funding is critical to complete the transaction. Please be proactive and contact First West Commercial Lending Administration at least 30 minutes prior to daily cutoff (3:00 PM, Pacific Time). In cases where we can accommodate the request, we will provide either verbal or written confirmation that the mortgage will be funded same day.
Requests for funds
IMPORTANT: Refer to Service level commitments for details on time requirements on funding requests.
When requesting funds email FWCommerciallending@Firstwestcu.ca with the following being required:
- Email subject line must contain the below information:
- Member Name – Request for Funds/Funding – Advance Date
- Request for funds must include:
- Dollar amount(s) – to be deposited to your trust account
- Signed loan agreement(s)
- Confirmation of current insurance
- Signed and registered Form B
- Direction / Authority to pay
- PPSA Registration(s)
- Title insurance if applicable
- Disbursement instructions – Credit to a First West Credit Union trust account. Include your branch and membership number in the request for funds. If you do not have a trust account with First West Credit Union and wish to negotiate another disbursement method, please contact First West Commercial Lending Admin.
NOTE: Funding may be delayed if there are any irregularities or discrepancies with your Request for Funds. CLA will notify you of any delays exceeding our regular service level commitments noted.
Submission of Documentation
First West Credit Union requires all security document packages, Final Reports and STC’s to be digitally uploaded to our FWCU External Collaboration Portal.
To request access to the document portal or to ask any questions, please email FWCommerciallendinga@firstwestcu.ca
Discharge requests
All discharge requests are to be routed through Dye & Durham – AtSource Solutions Inc. unless your security is part of our exceptions noted below. Please contact AtSource at dyedurham.com or 604-538-3221 for account set up and any questions you may have.
Please provide a payout statement request 3 to 10 business days prior to the closing date. Requests received within 2 days of the closing date could be delayed and will be completed on a best effort basis.
- Exceptions to using AtSource would include PPSA, Lease Land, Indigenous Land or Marine Mortgages. If you would like to request this type of discharge, please email us at FWCommerciallending@firstwestcu.ca
Payout Funds
First West Credit Union has adopted the AtSource eChequeOut solution to receive funds electronically and this is the preferred method for receiving funds. Alternatively, you may courier a cheque and payout package to the First West Credit Union head office in Langley at 200 – 19933 88th Ave Langley, BC V2Y 4K5 or drop off a cheque and payout package to a local Envision Financial, Valley First or Island Savings branch.
Commercial mortgage tools
- Terms of Engagement and General Instructions for Preparation of Mortgages
Download: (Word Document 59 KB) - Standard Mortgage Terms:
Commercial CreditMaster Mortgage (MT030098)
Download: (PDF Document 248 KB - Acknowledgement of Receipt of Mortgage Terms
Download: (Word Document 20 KB) - Central 1 Access Non-Disclosure Form 5900
Download: (Word Document 563 KB)
For any other documents needed, please access Central 1 for the most recent versions.
To obtain Central 1 access, please have a senior partner/owner in the law firm execute a Central 1 Form 5900.
A law firm can have two people with access to the Central 1 form and as such we do require the following information in addition to the executed form:
- Full Names and email addresses of two users
- Name of Law Firm and Owner (or Senior Partner)
- Address and Telephone of Law Firm
Please forward information and completed Form 5900 to FWCommerciallending@firstwestcu.ca. Your credentials will be forwarded after due processing with Central 1.