video archives

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Lean
July 16, 2015

Making positive changes always starts with being able to identify tasks or behaviours that take time away from the effort or resources needed to satisfy our members. We refer to these valueless...

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Lean
July 16, 2015

Process Mapping uses visual tools to help quickly examine the steps in a process and provide guidance for where improvement efforts would best be spent. The goal of process time reduction is...

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Lean
July 16, 2015

Lean is no longer what we do but is part of who we are and how we get things done.

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Lean
April 13, 2012

Learn about the 8 types of waste the First West Lean program aims to eliminate to improve organizational performance and service to our members.

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Lean
January 27, 2012

Find out what Lean is about at First West

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Lean
January 27, 2012

Learn how Lean is aligned with the culture at First West