post archives

August 7, 2015

Following the recent conversion from the Acumen to the Wealthview Banking system across its Valley First branches, First West Credit Union takes a look at what’s required to make a technology project of this magnitude and complexity successful. In the first of this four-part series we speak with project manager Richard vander Helm.

Can you describe what a banking system conversion entails?
A banking system is the nerve centre of a financial institution....

June 30, 2015

No one has to sell me on the concept of efficiency. I live and breathe it in my role as AVP, Central Operations, where our department goal for 2015 is to create 50 hours per day of capacity through continuous improvement processes. When I started my Greenbelt this past March, I thought, “You’re preaching to the converted, I’ve got this.”

Was I ever in for a surprise. It wasn’t until I learned the methodology behind Lean and worked through the first of...

May 26, 2015

First West Credit Union has introduced Dashband™, the first wearable payment accessory in North America to use Visa payWave® technology. Dashband™ allows wearers to pay for purchases with the ease and security of contactless payment technology, eliminating the need to swipe, insert, sign or enter PIN numbers.

First West is unveiling the band in a limited release as it explores ways to bring innovative banking solutions to its membership and the marketplace.

March 6, 2015

First West Lean experts help Big Brothers Big Sisters of Victoria streamline match-making process

A lot can change in a week, particularly when the work at hand is a labour of love.

Rita Cooper, a Lean greenbelt from First West's Island Savings region, and Ryan Visscher, a Lean blackbelt from First West’s Langley office, spent a week with Big Brothers Big Sisters’ Victoria chapter in January to help staff reduce the time it currently takes to...

March 5, 2015

Did you know?

Higher taxes are limiting credit unions’ ability to lend to local small businesses and families and contribute to important community groups and projects. Just like banks, credit unions are required to hold large amounts of capital. But unlike banks, credit unions rely primarily on retained earnings to meet these requirements. By increasing taxes on credit unions alone, the 2013 federal budget has made it harder for credit unions to grow and...

January 13, 2015

Winter is a hard time for me physically. Some people are affected by the dark nights. Others by the cold weather. For me, it’s the chocolate, the baking, the extra whip and marshmallows on the hot cocoa. It’s so hard, in fact, that I’ve been known to break out the “fat pants”—you know that go-to pair that’s ever-so-wonderfully less snug around the waste. Unfortunately, those extra pounds and inches that I almost magically accumulate can’t stay...