post archives

August 18, 2015

According to First West Credit Union CEO Launi Skinner, true leadership is not showcased by how many awards and accolades you have but is defined by the success of the people on your team.

While Skinner is no stranger to accolades — during her 20 year career, which includes her tenure as President of Starbucks and Chief Operating Officer of 1-800-Got-Junk, she’s received a honourary doctorate by BCIT, was appointed to the Woman’s Executive Network Hall of Fame in...

August 7, 2015

Following the recent conversion from the Acumen to the Wealthview Banking system across its Valley First branches, First West Credit Union takes a look at what’s required to make a technology project of this magnitude and complexity successful. In the first of this four-part series we speak with project manager Richard vander Helm.

Can you describe what a banking system conversion entails?
A banking system is the nerve centre of a financial institution....

 
Lean
June 30, 2015

No one has to sell me on the concept of efficiency. I live and breathe it in my role as AVP, Central Operations, where our department goal for 2015 is to create 50 hours per day of capacity through continuous improvement processes. When I started my Greenbelt this past March, I thought, “You’re preaching to the converted, I’ve got this.”

Was I ever in for a surprise. It wasn’t until I learned the methodology behind Lean and worked through the first of...

May 26, 2015

First West Credit Union has introduced Dashband™, the first wearable payment accessory in North America to use Visa payWave® technology. Dashband™ allows wearers to pay for purchases with the ease and security of contactless payment technology, eliminating the need to swipe, insert, sign or enter PIN numbers.

First West is unveiling the band in a limited release as it explores ways to bring innovative banking solutions to its membership and the marketplace.

...
March 6, 2015

First West Lean experts help Big Brothers Big Sisters of Victoria streamline match-making process

A lot can change in a week, particularly when the work at hand is a labour of love.

Rita Cooper, a Lean greenbelt from First West's Island Savings region, and Ryan Visscher, a Lean blackbelt from First West’s Langley office, spent a week with Big Brothers Big Sisters’ Victoria chapter in January to help staff reduce the time it currently takes to...

 
People
March 5, 2015

Did you know?

Higher taxes are limiting credit unions’ ability to lend to local small businesses and families and contribute to important community groups and projects. Just like banks, credit unions are required to hold large amounts of capital. But unlike banks, credit unions rely primarily on retained earnings to meet these requirements. By increasing taxes on credit unions alone, the 2013 federal budget has made it harder for credit unions to grow and...