post archives

July 25, 2012

Whenever I’m talking with team members or outside business leaders about great Canadian businesses and brands, WestJet is almost always held up as a shining example of a well run operation in an intensely competitive market by an enthusiastic—almost evangelistic—team of WestJet employees.

Since its founding in 1996, the airline has grown from three aircrafts and a few dozen flights to become the...

May 17, 2012

By Catherine Dangerfield

Earlier this year, First West Credit Union was honoured to once again participate in the Canadian Co-operative Association’s Women’s Mentorship Program, an organization that First West has supported for over a decade. This program brings women leaders from developing countries to Canada for an opportunity to gain professional development experience. I was asked if I would be...

May 17, 2012

By Catherine Dangerfield

Earlier this year, First West Credit Union was honoured to once again participate in the Canadian Co-operative Association’s Women’s Mentorship Program, an organization that First West has supported for over a decade. This program brings women leaders from developing countries to Canada for an opportunity to gain professional development experience. I was asked if I would be...

April 2, 2012

What we did (and could have done better) for our team members during B.C.’s largest ever credit union partnering 

Many organizations today need mergers to achieve economies of scale, accelerate growth, diversify risk and secure other benefits that can’t be gained organically. Still, the facts on mergers indicate that the true measure of success is satisfied customers and employees. So the real puzzle is not how to do a merger, but how to do it right...

March 8, 2012

Over the past two years or so, the team here at First West has been on a journey to create something new among financial institutions in Canada, especially credit unions. We’ve learned that it takes courage to be different and to lead.

I was reminded of this recently when I received a forward of this video interview of Seth Godin. He also touches on many elements of servant leadership,...

March 8, 2012

First West CEO Launi Skinner was recognized as one of Business in Vancouver’s Influential Women in Business on March 6, 2012. Here are her brief remarks on leadership, courage and inspiring others.

Good afternoon everyone and thank you so much for this honour.  It’s a genuine privilege to be counted among these exceptional women—women who have contributed to the betterment of our city, region and province.

A few days from now, we celebrate...