post archives

September 15, 2016

The little ones are key to some of our greatest relationships

Some of my favourite interactions with members are often with the members who have the sticky fingers, wild imaginations and are barely tall enough to clear the service counter. Our junior members are fascinating to me for so many reasons—not to mention that you never know what they are going to say. When I set up accounts for kids, I usually ask them what they would do if they had all the money in...

September 15, 2016

The importance of educating and raising our children to be financially savvy can’t be understated—the future financial health of the country depends on it. To that end, First West Credit Union took the pulse of parents across the province to determine their beliefs and behaviours regarding the financial literacy of their children. The results were illuminating.

August 22, 2016

A couple of years ago, First West Insurance made the decision to move from four disparate insurance broker management platforms to a unified state-of-the-art system from Applied Systems. To say the project was complex is an understatement—the massive conversion completely changed how employees in three different regions did their jobs and served their clients. Companies often approach these projects with a sole focus on data verification and logistics, but that singular focus risks...

August 22, 2016

A couple of years ago, First West Insurance made the decision to move from four disparate insurance broker management platforms to a unified state-of-the-art system from Applied Systems. To say the project was complex is an understatement—the massive conversion completely changed how employees in three different regions did their jobs and served their clients. Companies often approach these projects with a sole focus on data verification and logistics, but that singular focus risks...

 
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August 2, 2016

Pictured above: Island Savings president Randy Bertsch (midde) with First West Credit Union board chair Shawn Neumann (left) and First West CEO Launi Skinner.

Joining First West sees Island Savings buck the troubling trend of flatlining membership

Of the challenges currently facing Canadian credit unions—including persistent low interest rates, intense competition and tighter regulatory requirements—there is perhaps none so unsettling as...

July 29, 2016

My experience as a National Young Leader Award finalist

by Tara Vanden Pol

This past May, First West’s Tara Vanden Pol, was named among the country’s best and brightest young credit union leaders at the industry’s national conference in Saskatoon, Saskatchewan.

Recognized for her...