post archives

 
People
August 26, 2014

Mentorship program reveals ocean of possibilities for Zimbabwe co-operative leader

By Leslie Castellani, VP Communications & Public Relations

In May, less than two weeks after landing in Ottawa, Canada, Martha Maziva emerged from the arrivals gate at Vancouver International Airport. Her first impression of Canadians—“Everyone is so nice and helpful”—was quickly put to the test as we searched for her luggage...

July 16, 2014
Corporate leaders and sports team coaches are often compared—so what have the top World Cup managers taught us?
 
For the last month, billions of people across the globe were captivated by the World Cup action in Brazil. Thrilling on-field action had supporters on the edge of their seats. Split second decisions turned defeat to victory. Heroes quickly became villains and villains became heroes. The...
June 26, 2014

Why we're moving away from the traditional branch

In late June, Envision Financial’s newest location, Garrison Village, joined the 40-plus First West branch network. But unlike its predecessors, Garrison Village marks a new generation of brick-and-mortar banking and is the cornerstone of our new store concept.

“...

 
Lean
April 22, 2014

Applying Lean to data quality drives value

Over the past year, we have been busy applying Lean principles to yet another domain: data quality. While few would question the value of timely and accurate data, it’s equally important to consider the cost of inaccurate data. Here are three ways Lean can be applied to data quality and why it matters.

1. Makes data better and better.
Virtually every interaction leaves a trail of data....

 
Lean
April 15, 2014

3 ways leaders can help sustain a Lean culture

It’s now year four of the Lean journey at First West. I remember the excitement and buzz in the first year of Lean, when everyone saw the possibilities it held. But as often happens with any shiny new object, Lean became part of the norm in its second year at First West, so we focused on delivering results by training our teams and creating process improvements. In year three, significant emphasis was on equipping...

April 8, 2014

Four actions we took to dramatically grow our membership

With First West’s 2013 performance now in the books, we’re reflecting on another year of growth in our membership: four per cent net membership growth this year, with an average growth of five per cent since 2011—or 19,000 net new members.  For many years prior, we...