post archives

April 2, 2013

In case you missed it, here’s another opportunity to grab your copy of First West’s 86 ideas for attracting new members.

A proud production of our employees, this e-book is chockablock full of insightful ways your credit union can start using to drive membership growth today.

Download now, grab a cup of...

 
Lean
March 25, 2013

3 tips for making things fresh for employees on the Lean journey

There’s something innately enticing about starting something new. Consider the current infatuation with start-ups. Why are they so captivating, able to draw top talent into their leadership line-ups?  It usually isn’t financial reward (at least not immediately), a corner office downtown, or a guaranteed retirement income. Start-ups offer something that’s far more fulfilling: the...

March 20, 2013

3 reasons membership growth should matter to your credit union

As Chief Financial Officer, I spend a lot of time examining indicators of financial health—the things you’d expect from the head finance guy: ROA, expense ratio, operational efficiency, the bottom line of course, and others. But there’s one number that I’ve learned to pay equal attention to over the last few years because it’s a vital sign for any credit union—membership...

 
Model
March 12, 2013

Thinking differently about partnerships secures wins for cooperatives

The helping hands. You know them, those ubiquitous appendages that, even if they’ve morphed or faded out of your logo, are somewhere in your credit union’s history. Those hands symbolize values that are the foundation of our noble beginnings: equality, trust, respect, to name a few. Embodied in those helping hands is the spirit of partnership, of neighbour helping neighbour.

Still...

 
Model
March 12, 2013

Thinking differently about partnerships secures wins for cooperatives

The helping hands. You know them, those ubiquitous appendages that, even if they’ve morphed or faded out of your logo, are somewhere in your credit union’s history. Those hands symbolize values that are the foundation of our noble beginnings: equality, trust, respect, to name a few. Embodied in those helping hands is the spirit of partnership, of neighbour helping neighbour.

Still...

 
Lean
February 6, 2013

Top 3 misconceptions about Lean you should know

It’s human nature to wrestle with change. The mere existence of the concept of “change management” tells you that change is not easy. A large part of that is uncertainty—we don’t know how a change will affect us. When it comes to organizational change such as introducing major philosophical and operational approaches such as Lean, that uncertainty can lead to assumption and misperception....