post archives

February 15, 2012

4 must-read Lean books for every credit union leader

For years, the name Toyota has been synonymous with words like value, quality, productivity and profitability. Much of Toyota’s success is attributed to its management philosophy and practices, widely and simply referred to as “Lean.”

Over the past two years, First West has adopted Lean thinking in its business efforts—and the results are paying off.  For us, lean thinking is all...

January 24, 2012

As an eight-year-old, Shawn Neumann remembers going down to the local Clearbrook Credit Union branch to open a savings account.

“My grandfather was one of the founders of Clearbrook Credit Union,” says Shawn. His grandfather was account #4 at the credit union, which would grow into First Heritage Savings and Envision credit unions, eventually becoming First West Credit Union. Shawn deposited his first few dollars in 1980 and he’s been a member ever since.