post archives

May 10, 2012

We’re sharing some of the best, current content on the web that resonate with the things we believe and our journey to do financial services differently—and have significance for you, your credit union or business. The views expressed don’t necessarily reflect official First West positions, but we value the facts and thought leadership nonetheless.

What do customers really want? Simplicity...

May 4, 2012

“Sounds great in theory—but will it work in practice?”

You’ve probably heard something like that a few times before. That statement reflects the fact that past experience teaches us that sometimes, attempts to address a need falls short. Things don't work quite as they were conceived.

Now, there are a whole host of possible reasons why a solution may fail in the execution stage. The great thing about Lean is that it addresses one of...

May 3, 2012

Central 1 Credit Union announced today that current board vice-chairperson Terry Enns, also a director of First West credit union, has been elected board chairperson. Terry replaces retiring chairperson Jack Smit.

Terry is a long-time credit union member and has served on First West's board for many years. In recent years, he’s played a key role in advancing the case for legislative and regulatory changes at both the federal and provincial levels.


April 24, 2012

While we take great pride in our past achievements, Valley First entered 2011 challenging ourselves to be even better. We wanted to better meet the needs of First West members at our branches, make our services more accessible and improve our efficiency so we could spend more time with members and clients. I’m proud to say we were better.

For example, take the way in which we recognized the need for greater accessibility to financial expertise and advice by introducing...

April 19, 2012

A number of observers have pointed out that Apple’s resurgence under Steve Jobs is due in part to core beliefs that he infused into the company culture. In a recent blog post, Fast Company’s Bill Taylor stressed the importance of what an organization believes—corporate credos, if you will—over and above its products. Taylor sees a strong correlation between high...

April 18, 2012

Nothing beats a good novel or a well-developed storyline on the big screen—particularly those epic tales where the future of a people, country, or even the world hangs in the balance. What I love about these stories isn’t just the unexpected plot twists, rebel leaders or underdog victors—it’s the journey. It’s how the characters persevere, sacrifice and understand a deeper purpose that moves them towards a goal.

I’m drawn to stories where...