Darrell Jaggers

Chief Digital & Technology Officer

Darrell Jaggers leads First West Credit Union’s information technology department. A talented executive with 30 year of IT experiences, Darrell has built a strong reputation as an IT professional with the ability to accelerate change through the innate understanding of technology of people. He has a proven track record of successful system conversions and implementations and is constantly looking for the next wave to technology enablement.

Darrell’s reputation as an IT professional and innovator has drawn significant interest from partners, suppliers and the fintech community. This has enabled First West to rapidly build its technology and digital expertise and move to the forefront of digital process initiatives.

Darrell ensures his IT experience is used to drive member experience and ensure the security of the credit union’s systems and digital assets. He is passionate about enabling business transformation through technology by providing a comprehensive suite of IT services to First West’s brands.

Darrell brings board experience, serves as a leader on credit union system committees, is well known as a strong collaborator and solution facilitator in the industry and has helped shape credit union information systems into the best in B.C.

Recognized as Vancouver Island's “Top Forty under Forty” in the Financial Services category, he has earned notoriety among his peers and provides mentorship to many within and beyond the financial co-operative and technology industries.

Featured Posts

November 1, 2018

First West Credit Union as a case study in digitally transforming how teams work

When I started my career as an IT professional, I never expected that one day I’d be designing office buildings. Yet here I am today, part of a team that’s helping First West Credit Union construct a new digitally-enabled head office in Langley, B.C. It’s one of many great examples of where the rubber meets the road in digital transformation.

Our journey at First West has...